Privacy Policy
DATA PRIVACY POLICY OF VAULTX
Last updated
DATA PRIVACY POLICY OF VAULTX
Last updated
Operator: MonsterX Labs Pte. Ltd. (“MonsterX”) Business Address: 531 Upper Cross Street #02-11, Hong Lim Complex, Singapore Platform: VaultX (the “Platform”) – Data Protection Officer (DPO): admin@monsterx.io
1. Introduction
VaultX respects your privacy and is committed to protecting your Personal Data. This Data Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you use our Platform.
2. Data Controller
MonsterX Labs Pte. Ltd. is the data controller responsible for your Personal Data collected via the Platform. You can reach our Data Protection Officer at admin@monsterx.io.
3. Data Collection
3.1 Personal Data Provided by You
Account Registration: Name, email address, and any other information you provide when creating an account.
Communications: Information provided in support requests or feedback forms.
KYC/AML: Identification documents, proofs of address, or other documentation if required by law.
3.2 Data Collected Automatically
Log Data: IP address, browser type, operating system, access times, and referring URLs.
Cookies & Similar Technologies: We can use cookies to enhance user experience, analyze trends, and administer the Platform. You can control cookie settings through your browser.
3.3 Blockchain Data When you interact with the Platform using a crypto wallet (e.g., MetaMask), certain public wallet addresses and transaction data are recorded on the blockchain. This data is public and not controlled by VaultX.
4. Use of Data
4.1 Platform Operation We process your data to provide and maintain our services, including user registration, transaction processing, and order fulfillment.
4.2 Communication We use your contact information to respond to inquiries, send confirmations, notifications about delivery of merchandise, changes to our services, or important updates to the Terms or this Policy.
4.3 Compliance and Risk Management We may use your data to comply with legal obligations (e.g., AML, KYC), enforce our Terms, and protect the Platform against fraud or security threats.
4.4 Marketing & Promotions With your consent where required by law, we may send you promotional materials or newsletters. You can opt out at any time.
5. Disclosure of Data
5.1 Service Providers We may share Personal Data with trusted third parties that help us operate our business (e.g., authorized business partners, payment processors, hosting providers, customer support tools). These providers are contractually bound to protect your data.
5.2 Legal Requirements We may disclose Personal Data to governmental authorities or third parties if required by law, court order, or necessary to protect our rights or the rights of others.
5.3 Business Transfers In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred to a successor entity under appropriate confidentiality and data protection obligations.
6. International Transfers
VaultX’s servers or service providers may be located in various countries. We implement safeguards, such as standard contractual clauses, to ensure the lawful transfer of data across borders.
7. Data Security
We utilize reasonable organizational and technical measures to protect your Personal Data. However, no method of transmission over the Internet or blockchain is 100% secure. Users are responsible for safeguarding the private keys to their crypto wallets.
8. Retention Periods
We only store your Personal Data as long as it is necessary for the purposes outlined in this Policy or as required by law. We may retain certain transaction records or identification data to comply with legal obligations (e.g., AML, KYC).
9. User Rights
Depending on your jurisdiction, you may have rights regarding your Personal Data, which could include:
Access: Request a copy of your Personal Data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data where legally permissible.
Restriction: Request restriction of processing under certain circumstances.
Objection: Object to processing of your Personal Data on grounds relating to your particular situation.
Data Portability: Request transfer of your Personal Data to a third party where technically feasible.
To exercise these rights, contact admin@monsterx.io. We will respond within the timeframe required by applicable law.
10. Cookies and Analytics
We can use cookies, web beacons, and similar technologies to operate and personalize our Platform. Analytics tools (e.g., Google Analytics) may help us understand user behavior and improve our services. You can manage cookie preferences via your browser settings.
11. Third-Party Links
Our Platform may contain links to third-party websites or services (e.g., partnering galleries, partnering content creators, payment gateways). This Policy does not apply to third-party sites, and VaultX is not responsible for their privacy practices. We encourage you to read their privacy policies.
12. Children’s Privacy
VaultX does not knowingly collect or solicit Personal Data from minors under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us to remove it.
13. Updates to This Policy
We may revise this Policy to reflect changes in our practices or services. Material changes will be communicated via the Platform, and the “Effective Date” at the top of this Policy will be updated accordingly.
14. Contact
If you have any questions, concerns, or requests regarding this Policy, please contact our Data Protection Officer at admin@monsterx.io.
15. Governing Law
This Policy is governed by the laws of Singapore. Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the courts in Singapore, unless otherwise required by applicable law.
Effective Date: December 1st, 2024